Privacy Policy

Information We Collect

Home Care Direct LLC collects information that you voluntarily provide to us through our website and services, including:

• Contact information (name, phone number, email address)
• Care needs and preferences
• Medical history and health information (when applicable)
• Payment and billing information
• Emergency contact information
• Website usage data and analytics

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our home care services
• To communicate with you about your care needs and services
• To process payments and billing
• To comply with legal and regulatory requirements
• To respond to your inquiries and requests
• To send updates about our services (with your consent)
• To improve our website and user experience

Data Protection & Security

Home Care Direct LLC is committed to protecting your personal information. We implement appropriate technical, administrative, and physical security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

HIPAA Compliance

As a healthcare provider, Home Care Direct LLC complies with the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict confidentiality of protected health information and follow all HIPAA regulations regarding the use and disclosure of patient information.

Your health information will only be shared with authorized personnel, other healthcare providers involved in your care (with your consent), and as required by law.

Your Rights

You have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Request a copy of this privacy policy

Third-Party Sharing

Home Care Direct LLC does not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with:

• Healthcare providers involved in your care (with your consent)
• Insurance companies for billing purposes
• Legal authorities when required by law
• Service providers who assist us in operating our business (under strict confidentiality agreements)

Cookies & Website Tracking

Our website may use cookies and similar tracking technologies to enhance your user experience and analyze website usage. You can control cookie settings through your browser preferences.